{"id":3,"date":"2020-11-02T08:49:13","date_gmt":"2020-11-02T08:49:17","guid":{"rendered":"http:\/\/local.couleurssante.be\/?page_id=3"},"modified":"2025-09-18T11:21:47","modified_gmt":"2025-09-18T09:21:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/couleurssante.be\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy of the Couleurs Sant\u00e9 Medical Centre"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aaf4a1 e-flex e-con-boxed e-con e-parent\" data-id=\"4aaf4a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-665c0d3 elementor-widget elementor-widget-text-editor\" data-id=\"665c0d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><strong>Data Protection Policy\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><p><em>(Version 2 September 2025)<\/em><\/p><ol><li><strong> Introduction<\/strong><\/li><\/ol><p>Protecting your data is a priority for us. This policy explains how we use your data and sets out your rights in accordance with:<\/p><ul><li>the General Data Protection Regulation (GDPR \u2013 EU Regulation 2016\/679).<\/li><li>the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><ol start=\"2\"><li><strong> Who is responsible for processing your data?<\/strong><\/li><\/ol><p>The <strong>Couleurs Sant\u00e9 Medical Centre<\/strong> non-profit organisation, registered under company number <strong>0812.128.837<\/strong>, whose registered office is situated at <strong>206 Chauss\u00e9e de Boondael <\/strong><strong>\u2013<\/strong><strong> 1050 Ixelles<\/strong>, acts as <strong>data controller.<\/strong><\/p><ol start=\"3\"><li><strong> What personal data do we process? <\/strong><\/li><\/ol><p>In order to provide you with effective support in your dealings with us, we collect and process various categories of personal data. This section sets out, in particular: a) the main categories of personal data that we may process; b) the purposes of such processing; and c) the legal bases on which it is carried out. This section provides an overview of the main personal data processing activities carried out by:<\/p><ul><li><em>Users of the Medical Centre<\/em><\/li><\/ul><table><tbody><tr><td><p><strong>Processing category<\/strong><\/p><\/td><td><p><strong>Relevant data<\/strong><\/p><\/td><td><p><strong>Purpose<\/strong><\/p><\/td><td><p><strong>Legal basis<\/strong><\/p><\/td><td><p><strong>Shelf life<\/strong><\/p><\/td><\/tr><tr><td><p>Appointment management and notifications<\/p><\/td><td><p>Surname, first name, telephone number, email address<\/p><\/td><td><p>Organisation of consultations<\/p><\/td><td><p>Performance of the contract (Article 6(1)(b) of the GDPR)<\/p><\/td><td><p>5 years for the data contained in our administrative software<\/p><\/td><\/tr><tr><td><p>Management of medical records (paper and digital)<\/p><\/td><td><p>Surname, first name, medical details<\/p><\/td><td><p>Quality and continuity of care<\/p><\/td><td><p>Legal obligation (Art. 6(1)(c) and 9(2)(h) of the GDPR)<\/p><\/td><td><p>30 years<\/p><\/td><\/tr><tr><td><p>Forwarding to external healthcare professionals (pharmacies, laboratories, hospitals)<\/p><\/td><td><p>Surname, first name, medical details<\/p><\/td><td><p>Prescriptions, medical tests, coordination of care<\/p><\/td><td><p>Legal obligation (Article 6(1)(c) of the GDPR)<\/p><\/td><td><p>The data is transmitted to the recipients, who retain it in accordance with their own legal obligations<\/p><\/td><\/tr><tr><td><p>Submission to insurance companies and social security bodies<\/p><\/td><td><p>Surname, first name, medical details<\/p><\/td><td><p>Reimbursement of medical expenses and recognition of a disability<\/p><\/td><td><p>Consent (Art. 6(1)(a) of the GDPR)<\/p><\/td><td><p>The data is transmitted to the recipients, who retain it in accordance with their own legal obligations<\/p><\/td><\/tr><\/tbody><\/table><ul><li><em>Staff at the health centre<\/em><\/li><\/ul><table><tbody><tr><td><p><strong>Processing category<\/strong><\/p><\/td><td><p><strong>Relevant data<\/strong><\/p><\/td><td><p><strong>Purpose<\/strong><\/p><\/td><td><p><strong>Legal basis<\/strong><\/p><\/td><td><p><strong>Shelf life<\/strong><\/p><\/td><\/tr><tr><td><p>Recruitment<\/p><\/td><td><p>CV, cover letter, contact details, qualifications, interview feedback<\/p><\/td><td><p>Selection and management of applications<\/p><\/td><td><p>Performance of the contract (Article 6(1)(b) of the GDPR)<\/p><\/td><td><p>Length of employment + 5 years<\/p><p>Up to 24 months for unsuccessful applications<\/p><\/td><\/tr><tr><td><p>Personnel administration<\/p><\/td><td><p>Name, address, social security number, contact details, bank account details, contract, payslip details<\/p><\/td><td><p>Implementation of the employment contract, payroll, social security declarations<\/p><\/td><td><p>Performance of the contract (Article 6(1)(b) of the GDPR)<\/p><\/td><td><p>Length of employment + 5 years<\/p><\/td><\/tr><tr><td><p>Absence and working time management<\/p><\/td><td><p>Working hours, clocking in and out, leave, medical certificates<\/p><\/td><td><p>HR management, payroll, compliance (health and safety, insurance)<\/p><\/td><td><p>Legal obligation (Article 6(1)(c) of the GDPR)<\/p><\/td><td><p>Length of employment + 5 years<\/p><\/td><\/tr><tr><td><p>Occupational health (occupational medicine)<\/p><\/td><td><p>Health data relating to fitness, medical certificates<\/p><\/td><td><p>Compliance with statutory health and safety obligations<\/p><\/td><td><p>Legal obligation (Article 6(1)(c) of the GDPR)<\/p><\/td><td><p>The data is passed on to the partner, who retains it in accordance with their own legal obligations<\/p><\/td><\/tr><tr><td><p>Access control, business emails, computer workstations<\/p><\/td><td><p>Credentials, access logs, logs, use of business tools<\/p><\/td><td><p>Security, abuse prevention, account management<\/p><\/td><td><p>Legitimate interest (Art. 6(1)(f) of the GDPR)<\/p><\/td><td><p>Accounts are blocked or deleted when an employee leaves; logs are archived for evidential purposes and then deleted.<\/p><\/td><\/tr><\/tbody><\/table><ul><li><em>Users of the health centre\u2019s website<\/em><\/li><\/ul><table><tbody><tr><td><p><strong>Processing category<\/strong><\/p><\/td><td width=\"132\"><p><strong>Relevant data<\/strong><\/p><\/td><td width=\"108\"><p><strong>Purpose<\/strong><\/p><\/td><td width=\"98\"><p><strong>Legal basis<\/strong><\/p><\/td><td width=\"160\"><p><strong>Shelf life<\/strong><\/p><\/td><\/tr><tr><td><p>Technical logging<\/p><\/td><td width=\"132\"><p>technical<\/p><p>IP address, User-Agent (browser, OS), date and time, pages viewed<\/p><\/td><td width=\"108\"><p>Ensuring site security, and detecting and preventing abuse<\/p><\/td><td width=\"98\"><p>Legitimate interest (Art. 6(1)(f) of the GDPR)<\/p><\/td><td width=\"160\"><p>Up to 1 year, except in the event of a security incident (extended retention may be possible)<\/p><\/td><\/tr><tr><td><p>Essential cookies<\/p><\/td><td width=\"132\"><p>Technical session ID, browsing preferences<\/p><\/td><td width=\"108\"><p>Enable the website to function and display correctly<\/p><\/td><td width=\"98\"><p>Legitimate interest (Art. 6(1)(f) of the GDPR)<\/p><\/td><td width=\"160\"><p>Duration of the session<\/p><\/td><\/tr><tr><td><p>Google Maps integration<\/p><\/td><td width=\"132\"><p>IP address, technical browser information, map display settings, Google session identifiers<\/p><\/td><td width=\"108\"><p>Display of the interactive map; map tiles and services provided by Google<\/p><\/td><td width=\"98\"><p>Explicit consent from the user (Art. 6(1)(a) GDPR)<\/p><\/td><td width=\"160\"><p>Duration of the session and up to 13 months<\/p><\/td><\/tr><\/tbody><\/table><ol start=\"4\"><li><strong> Who do we share your data with?<\/strong><\/li><\/ol><p>The non-profit organisation may need to transfer personal data to third parties in the course of its activities. These transfers, which are based on various legal grounds under the GDPR and are always carried out in accordance with the principle of data minimisation, are made with:<\/p><ul><li>Doctors, nurses and physiotherapists at the health centre.<\/li><li>E-health network (R\u00e9seau Sant\u00e9 Wallon, Abrumed) for the secure sharing of your medical records.<\/li><li>Health insurance organisations, laboratories, hospitals, pharmacies, social services.<\/li><li>Medical adviser (health insurance or mutual insurance scheme) and public health bodies (FPS Public Health, AVIQ, PHARE).<\/li><\/ul><p>We use secure methods for these exchanges (secure servers, the eHealth platform, etc.).<\/p><p><strong>\u00a0<\/strong><\/p><ol start=\"5\"><li><strong> What are your rights and how can you exercise them?<\/strong><\/li><\/ol><p>In accordance with the General Data Protection Regulation (GDPR), you have the following rights in relation to your personal data:<\/p><ul><li><strong>Right of access<\/strong> : You may obtain confirmation as to whether we are processing your personal data and, where applicable, access that data; ;<\/li><li><strong>Right to rectification<\/strong> : You may request the correction of any inaccurate or incomplete data relating to you; ;<\/li><li><strong>Right to erasure (\u00abright to be forgotten\u00bb)<\/strong> : Under certain circumstances, you may request the deletion of your personal data; ;<\/li><li><strong>Right to restriction of processing<\/strong> : You may request that the processing of your data be restricted, for example if you dispute the accuracy of the data; ;<\/li><li><strong>Right to object<\/strong> : You may object, on grounds relating to your particular situation, to the processing of your data, in particular for marketing purposes or where the processing is based on a legitimate interest; ;<\/li><li><strong>Right to data portability<\/strong> : You may receive your personal data in a structured, commonly used and machine-readable format, and transmit it to another data controller; ;<\/li><li><strong>Right to withdraw your consent<\/strong> : If the processing is based on your consent, you may withdraw it at any time, without this affecting the lawfulness of the processing carried out prior to such withdrawal.<\/li><\/ul><p>To exercise these rights, please contact us in writing or by email:<\/p><p><strong>Couleur Sant\u00e9 Medical Centre (non-profit organisation)<\/strong><\/p><p>206 Chauss\u00e9e de Boondael \u2013 1050 Ixelles<\/p><p><a href=\"mailto:dpo@mmcs.be\">dpo@mmcs.be<\/a><\/p><p>You also have the right to lodge a complaint with:<\/p><p><strong>Data Protection Authority<\/strong><\/p><p>35 Rue de la Presse, 1000 Brussels<\/p><p><a href=\"mailto:contact@apd-gba.be\">contact@apd-gba.be<\/a> | <a href=\"https:\/\/www.autoriteprotectiondonnees.be\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">https:\/\/www.autoriteprotectiondonnees.be<\/a><\/p><ol start=\"6\"><li><strong> How do we protect your data?<\/strong><\/li><\/ol><p>We implement appropriate technical and organisational measures, including: access control, strong authentication, encryption of backups and sensitive data transfers, pseudonymisation where possible, granular access rights management, connection logging, secure backups and regular staff training. Access is strictly limited to operational requirements and is subject to a duty of confidentiality.<\/p><ol start=\"7\"><li><strong> Updates to this policy<\/strong><\/li><\/ol><p>This data protection policy may be amended to take account of regulatory or organisational changes. The date of the last update is shown in the document header.<\/p><p>In the event of a substantial change (particularly regarding the purposes, the categories of data processed or the recipients), data subjects will be informed via the ASBL\u2019s usual communication channels.<\/p><p>The most recent version shall prevail and supersede all previous versions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Politique de protection des donn\u00e9es\u00a0 \u00a0 (Version 02-09-2025) Introduction La protection de vos donn\u00e9es est une priorit\u00e9 pour nous. Cette politique vous informe sur la mani\u00e8re dont nous utilisons vos donn\u00e9es et sur vos droits en conformit\u00e9 avec : le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD &#8211; R\u00e8glement UE 2016\/679). la Loi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 de la Maison M\u00e9dicale Couleurs Sant\u00e9 - Couleur Sant\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/couleurssante.be\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 de la Maison M\u00e9dicale Couleurs Sant\u00e9 - Couleur Sant\u00e9\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Politique de protection des donn\u00e9es\u00a0 \u00a0 (Version 02-09-2025) Introduction La protection de vos donn\u00e9es est une priorit\u00e9 pour nous. 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